Privacy Policy

How we collect, use, and protect your personal information

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

Introduction

At Used Wake Boats ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wake boat marketplace platform, website, and related services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

This Privacy Policy applies to all users of our Services, including both buyers and sellers of wake boats, dealers, and website visitors.

Information We Collect

We collect information you provide directly to us, such as when you create an account, list a boat, contact other users, or communicate with us. This includes: • Personal information (name, email address, phone number) • Boat listing details and photos • Payment and transaction information • Communication records and preferences • Profile information and verification documents We also automatically collect certain information about your device and usage of our services, including IP addresses, browser type, operating system, referring URLs, and how you interact with our platform.

How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send transaction-related communications • Verify user identity and prevent fraud • Communicate with you about your account and our services • Send marketing communications (with your consent) • Respond to your comments and questions • Analyze usage patterns to improve user experience • Comply with legal obligations and enforce our terms We do not sell your personal information to third parties. We may share information in limited circumstances as described in this policy.

Information Sharing

We may share your information in the following situations: • With other users when you communicate through our platform • With service providers who help us operate our business • With payment processors to handle transactions • When required by law or to protect our rights • In connection with a business transfer or merger • With your consent or at your direction We require all third parties to respect the security of your personal data and treat it in accordance with applicable laws. We do not allow them to use your data for their own purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Encryption of data in transit and at rest • Regular security assessments and monitoring • Access controls and authentication procedures • Employee training on data protection • Secure data storage and backup systems However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us: • Remember your preferences and settings • Understand how you use our services • Improve our platform's functionality • Provide personalized content and advertisements • Analyze traffic and usage patterns You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services. We also work with third-party analytics providers who may collect information about your online activities.

Your Privacy Rights

Access and Portability

You have the right to access and receive a copy of the personal information we hold about you.

Correction and Updates

You can update your personal information through your account settings or by contacting us.

Deletion

You may request deletion of your personal information, subject to certain legal requirements.

Opt-out of Marketing

You can unsubscribe from marketing communications at any time using the unsubscribe link.

Restrict Processing

You may request that we limit how we process your personal information in certain circumstances.

Lodge a Complaint

You have the right to file a complaint with your local data protection authority.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.

Account information is retained until you delete your account. Transaction records may be kept longer for legal and tax purposes. Inactive accounts may be deleted after 3 years of inactivity.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

We comply with applicable laws regarding international data transfers and use standard contractual clauses or other approved mechanisms.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Continued use of our Services after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Phone: (844) 600-WAKE

Address: PO Box 9051, Peoria, IL 61606